How do I offer both lab and self fulfilled items?

Pixieset Store allows you to easily sell prints and other products through our integrated lab partners (WHCC and ProDPI). If there are some specialty products you would like to sell, but are not offered through our labs, you can add them as "Self-fulfilled Items" within your Lab Fulfillment price sheet. This is a great way to have small prints automatically fulfilled by the lab and then having speciality items fulfilled yourself.

Adding Self-fulfilled Items to Lab Fulfillment Price Sheet:

1. Create a Lab Fulfillment Price Sheet, or select one of your existing Lab price sheets. 

2. Click Add Product on the top right and choose Self Fulfilled Items in the pop up window.

3. Enter all the details about your new self fulfilled product in the pop up window and click Add

Note: You must fill out the Extra Shipping field in order to cover your shipping cost for the self fulfilled item. Shipping methods for your Self Fulfillment price sheets (under the shipping tab) will not apply to your self fulfilled items when they are added within a Lab Fulfillment price sheet.

When client places order

You will be notified when an order is placed and you can view your orders by going to Store > Orders

Hint: The category tabs allow you to easily filter through all items in the order based on their fulfillment type. This makes it especially easy to view a list of only the items you will need to self fulfill.

The status bar allows you to track the progress of the lab fulfilled portion of your order. Once the lab has shipped the order out to your client, the status bar become "Lab Completed" confirming that the lab portion of the order is complete. When you have shipped the self fulfilled portion of the order, click the Mark Complete button to indicate that this order has been fully completed.

What will my clients see? 

When selecting product through your store, clients will see the self fulfilled items listed under their appropriate category, which you selected (eg. Merchandise), among the lab fulfilled items.

Related Articles:
All you need to know about Price Sheets

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