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  1. MUSEA

    Add MUSEA as a lab. The labs you have now like WHCC are terrible. I use it because I am stuck and need the convenience. I will have to switch soon if MUSEA isn't an option. Thanks for considering. I hear other platforms will be hosting musea. Keep up so I don't have to switch proofing services!!!

    333 votes
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    • Add a FRENCH PRINT LAB

      We are many users in France and we have no possibility to print directly to a lab in France...

      112 votes
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      • Change your downldoad icon to just read "DOWNLOAD"

        So many of my clients, especially those that are not tech savvy, are having troubles finding the way to download. Please change the download icon to just say 'DOWNLOAD HERE" or something simple please.
        the icon you have now is quite tiny & hard to recognize :(

        27 votes
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          1 comment  ·  Admin →
        • LANGUAGE

          please add more languages! F.e. german. Not all clients are comfortable with english.

          11 votes
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            1 comment  ·  Admin →
          • Add Marketing Functionality

            I would like to market to the people who register to view a gallery offering them a special offer. Currently due to the Data Protection law in the UK I can't do this as they must opt in to marketing. I would be amazing to have the ability to switch on a DP question along the lines of "Would you like to be kept up to date with special offers from ...." with a tick box. Then I could download a list from the email registrations section (obviously the new field would need adding to the download). In my eyes…

            23 votes
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            • Screenshot notification

              Are we the photographer who has placed the photos on the website able to get a notification if our customer is screenshotting the images instead of buying them?

              43 votes
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              • Improve Lightroom Plugin retry failed uploads

                Almost every time I upload a gallery using the Lightroom Plugin I get a few failed images. I then have to initiate the upload again for the final few pictures. I have a really solid fast internet connection I'm not sure what the issue is, but could you make the plugin a bit more robust, if an upload fails it should try it again instead of just giving an error dialog.

                12 votes
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                • Add a 'delete my account' feature

                  Allow me to completely delete my account and remove all associated photos & data.

                  Or at the very least, document a process for deleting my account in your knowledge base so I know there's an established route to take.

                  10 votes
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                  • Use the PayPal API credentials to update "Mark as shipped" and add tracking information, to lab-processed orders.

                    When I signed up and gave it the API creds, I was excited to think that this would permit your system to update PayPal to mark an order as shipped, and even enter the tracking information there automatically. Sadly, this seems not to happen. They get an email directly from Pixieset, but now I have to know which of my PayPal payments need manual handling and which I should leave unset.

                    1 vote
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                      1 comment  ·  Admin →
                    • give us an option to have read receipts.

                      My clients are not getting my collection delivery emails because the email sent via pixieset is going to their spam folder. It's frustrating and now if I dont hear from a client after I publish a collection I become paranoid that they never saw the email. Read receipts might help but if there is a way to fix the problem another way I would love that too.

                      21 votes
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                      • Add Square

                        Hi Pixieset team
                        Did you expect to add Square as payment option?
                        All my stuff are done with Square, and it would really help to add it

                        Thank!

                        6 votes
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                        • Social

                          Hey,
                          as a photographer it is very important to connect my clients to social media - IG, FB.
                          What I mean - when you finish to watch gallery viewer see only last picture. Thats it - client closes browser tab. Not good.
                          I suggest to add a social connection page as last page on gallery automatically with linked profiles to Instagram and Facebook.
                          Lets vote, photographers!! :)
                          Thanks in advance.

                          Have a great day.

                          67 votes
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                          • create a 'master pin' for you or your photo editor to download from any collection.

                            A skeleton key if you will that allows the person with the pin to download from any collection without having to have the pins for each collection. This way a photo editor or blog post writer can select the images they need and download in one easy step.

                            19 votes
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                            • fix the spelling of your 'Activites' button.

                              It's spelled 'Activites' instead of 'Activity; or 'Activities'

                              1 vote
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                              • Automatically deactivate a Collection after it has been downloaded.

                                Clients buy pictures of an event like a soft copies.
                                Upload prepared pictured on a separate collection.
                                Deactivate the collection after it has been downloaded once.

                                1 vote
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                                • make the download pins be customizable: for instance let us choose the download pin or password for each clients gallery

                                  It would be nice to come up with our own passwords for client's gallery. For instance if I have a wedding gallery I can make a passwrod that means something or is relevent to my clients

                                  1 vote
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                                    1 comment  ·  Admin →
                                  • Make multiple print orders easier

                                    Please make an easier way to order a large number of prints. entering the desired amount would be much easier when you're ordering 300 prints so you don't have to actually click 300 times!

                                    3 votes
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                                    • Shopping cart and options

                                      I have about 300+ clients per year that log into my pixieset galleries. I do not offer downloads unless they purchase files so the gallery assist often confuses people. I also have people get very frustrated even figuring out WHERE to place an order at all. Then the last and most frustating bit for clients (and me) is that they don't realize there are more options on the shopping screen. The gray bar is not very noticeable. I wish that the options were clearer. I like the tab at the top indicating albums, prints or digitals of the shopping area…

                                      1 vote
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                                      • you site does not work !!!

                                        This site can’t be reached

                                        -.pixieset.com’s server DNS address could not be found.
                                        Try running Network Diagnostics.
                                        DNS_PROBE_FINISHED_NXDOMAIN

                                        1 vote
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                                        • Sorting galleries by edit date

                                          I would love to be able to sort my galleries by "edit date". I often create galleries for an engagement session but add a set for wedding months later. It would be nice to be able to sort by edited and not just created by.

                                          1 vote
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