My upload speed is really slow...

Check your upload speed first

Your connection is usually only fast downloading. When it comes to uploading, your speed is usually 10 or more times slower than your download speed. Your download/upload speed is limited by your Internet Service Provider (e.g. AT&T). 

To get a feel for how fast your connection really is, run a speed test for free at http://www.speedtest.net/. Then look for the upload speed results.



Note that the results are shown in Mbps while our uploader is showing you Kbps. i.e. 1 Mbps = 1024 Kbps, 0.5 Mbps = 512 Kbps and so on. This is how fast your upload will be theoretically and probably slightly slower.

If you're experiencing much slower upload speed to our server as compared to your speedtest results, then yes something is wrong! The issue depends on your internet service provider, bandwidth and a number of other things. Please contact  with your location, your theoretical upload speed and we will try our best to resolve the issue.

Use Google Chrome

We generally recommend using Google Chrome. It is the leading browser among the modern ones. We generally optimize for Google Chrome first following with Safari, Firefox and Internet Explorer.

Limitation by Internet Service Provider

Your upload speed is often determined by the connection between your ISP and our datacenter. You should try uploading on a different network, such as Starbucks Wifi or Mobile network, to make sure that it is not an issue with your network only. If it appears that the upload issue is only happening on your network, the chances are that your ISP is limiting your upload and you should contact your ISP to resolve the issue.

Other Reasons

Other reasons could contribute to slow uploading speed: Your images files are too large
While we understand you want high quality images to be displayed on site and delivered to your client, the chances are you are probably able to reduce the size of the file to some extent without compromising on quality. Doing so will greatly improve your uploading experience, and saves you space! There is a lot of good resources online that will walk you through how to reduce the size of the file without compromising on quality.

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