Setting up Custom Domain

This article is written for those who have already purchased a custom domain name. If you have not purchased a custom domain, you will need to buy one from a 3rd-party domain provider like GoDaddy, Netfirms, Gandi, Dotster, or other domain providers who can offer you Full DNS Services.You can also find instructions for specific domain providers:

Custom Domain with GoDaddy
Custom Domain with 1and1
Custom Domain with Bluehost
Custom Domain with Namecheap

You can also watch a video tutorial by scrolling the bottom of this page, or clicking here

What is Custom Domain?


With Custom Domain, you will be able to map, let's say, yourusername.pixieset.com => client.myphotography.com. These two URLs will be equivalent. So you'll be able to access your collections with both the custom domain or the base Pixieset domain. i.e. client.myphotography.com/examplecollection or yourusername.pixieset.com/examplecollection. This is a great way to have your client stay within your brand while enjoying your Pixieset Collections.

Step 1 - Create CNAME Record


Log into your domain provider's site, and head over to the Zone File Settings, DNS Manager, or a similar area like that. Then, you will create a CNAME record that points your domain to Pixieset. You'll typically see the following fields:

Alias - This should be a subdomain like "client" (or "proofing", "gallery", whichever you prefer - pointing client.yourdomain.com to Pixieset), or "www" (pointing www.yourdomain.com to Pixieset). If you want to enable root domain mapping (e.g. yoursite.com), you can follow the instructions at the bottom of this page.

Type - Choose CNAME for this

Points To - Enter domain.pixieset.com (enter exactly as shown bolded, DO NOT replace domain with anything!) 

Correct: domain.pixieset.com
Incorrect: joephotostudio.pixieset.com


Note: DNS changes can take up to 72 hours to propagate across the entire internet. 

Step 2 - Set Up Custom Domain


Log into the Pixieset Dashboard, then go to the Options tab. Enter your custom domain name (e.g. subdomain.yourdomain.com without http://) in the Custom Domain field and hit Save Changes. That's it! Now wait for your DNS propagation and your custom domain mapping is ready.

Correct Example:  client.joephotostudio.com
Incorrect Example: http://client.joephotostudio.com


Root Domain Mapping (Optional)


Root domain mapping to Pixieset (e.g. yoursite.com without the www part) is not supported natively, but you can enable domain forwarding with your domain provider to make this happen. Within your domain provider's admin panel, find the Domain Forwarding area or something similar. Then, create a 301 (permanent) redirect rule to forward your root domain to the version with the www.

yourdomain.com --> www.yourdomain.com

Note: Always select http:// and 301 redirect if available.

Video Tutorial



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