Uploaded photos / images are disappearing

If images have completed the upload process but disappeared after a while, it may be due to special characters in the filenames. Make sure you have no special characters in your filenames and try uploading the images again. It should work this time!

If special characters is not the issue and you are using Safari, please try uploading again with Firefox or Chrome. You might be affected by a strange issue with Safari when your internet speed is too fast (I know! It's a really strange browser bug!) 

If you are still having issues after you have renamed the files or tried another browser, please send us an email at .

Feedback and Knowledge Base