My Client forgot to enter their Coupon Code.

If your client has forgotten to enter their Coupon code at checkout, you can easily process a partial refund for the amount of the discount. To do this, simply login into your Payment Gateways dashboard (Stripe, or PayPal) and process a refund from there.

How do I access my Payment Gateways dashboard?

To access your Payment Gateways dashboard, go to Store Checkout Select your Payment GatewayGo to Dashboard. This will automatically redirect you to the dashboard. 

See Related Articles:
How do I Refund my Client/Customer via Stripe?

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